Atria Networks, Ontario’s largest fibre-optic network operator:  New engagement in 2010.

Bell Canada, Canadian ILEC:  Order Tracking, Jeopardy Management and Exception Handling for xDSL; OE/OM for Local Voice Winback; +2,000 users;  integrated to 13 legacy systems.

Bright House Networks, USA Cable MSO:  Order and Exception Management for national Digital Phone service.

BSkyB, UK-based Broadcaster:  Enterprise-wide Catalog Management for Commercial and Residential products/offerings including TV, Internet and Home Phone.

Charter, USA Cable MSO:  Order Entry, Order Management, Catalog Management for all NGN products/services.

COLT, EU CLEC:  Multi-lingual support for 13 countries; Order Entry/Negotiations and Catalog Management for data, voice and managed services.

Comcast, USA Cable MSO:  Order Management & Exception Handling for triple-play products/services supporting 21M subscribers.

Portugal Telecom, Portuguese ILEC:  Order Management, Catalog Management for all NGN products/services.

Rogers, Canadian Cable MSO:  Full order-to-cash lifecycle management for Data Services portfolio including Frame Relay, Access & ATM; formerly Sprint Canada.

Videotron, Canadian Cable MSO:  Order Entry, Order Management, Catalog Management for all Residential/Commercial products/services with emphasis on Resi Quad-Play; upon full deployment, solution will support 40K-60K ordering events per day via 1200 bilingual CSR’s.

WCS, USA Wholesale CSP:  Providing web portal for WCS customers to retrieve quotes from multiple carriers, order carrier services and monitor order progress.

Belgacom, Belgium PTT:  Catalog-based Product Translation Engine (PTE) – rationalizing data between Siebel commercial catalog and Belgacom’s legacy catalogs.

Bell Canada, Canada ILEC:  Replacing Toll-Free SMS provisioning system.

Deutsche Telekom AG (DTAG), German ILEC and international CSP:  New engagement in 2010.

HGC, Hong Kong based operator:  Catalog, Order and Contracts Management for Commercial and Residential products/offerings including TV, Internet and Home Phone.

Maingate, Swedish M2M Wireless Operator:  Order Entry, Order Management to facilitate orders for SIM Card business.

Nuvox, USA CLEC:  Mechanizing Order Entry process and eliminating re-work/duplication of effort during the order lifecycle.

TDC, Denmark PTT:  Order Management, Catalog Management, Exception Management for IP-Based Services.

TSTT, Trinidad & Tobago operator:  Catalog ,Order & Self Care Management for Residential products/offerings including TV, Internet and Home Phone.

Turk Telekom, Turkey ILEC:  New engagement in 2010.