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Product Lifecycle Management

Accelerate Your Time to Market

Product Lifecycle Management (PLM) spans all stages of a product’s existence — from conception, plan, design, build, test, launch and service to retirement. PLM integrates people, process, data and systems to manage products for providers, customers and suppliers. Used effectively, PLM will help you improve revenue and market share, increase customer satisfaction levels, prevent erosion of Average Revenue per User (ARPU) and reduce Cost of Goods Sold (COGS).

ConceptWave’s Product Lifecycle Management solution uses best practices to ensure the timely introduction of new Lines of Business (LOBs) and new channels to market. It will also enable you to rationalize unprofitable products, explore new markets, expand share in existing markets and ultimately increase profit, as well as improve shareholder value.

As a Service Provider, How Will PLM Tools Benefit You?

 

In a highly competitive marketplace, where products converge or disappear daily, it’s essential to bring products to market faster, know your customers better and be more innovative with products, services, bundles and strategic alliances. To dominate your market space, you need highly flexible, scalable and agile product lifecycle management tools that will enable you to:

  • Automate your product lifecycle management process
  • Introduce new products and bundled offers to market faster, with fewer costs
  • Change, re-introduce, retire and withdraw products effortlessly
  • Integrate front " back offices, legacy & new platforms, internal & external data sources seamlessly
  • Gain real-time, enterprise-wide visibility across all products
  • Manage costs, revenue and customer satisfaction effectively
  

ConceptWave Catalog Management — Everything You Need to Manage Your Product Lifecycles

Part of the Order Care Suite, Catalog Management supports product lifecycle management by defining, introducing, managing and retiring product and service offerings across distributed environments. Simple to administer, user-friendly and intuitive, this Commercial Off-The-Shelf (COTS) product is highly customizable. It allows you to incorporate specific Communications Service Provider (CSP) business requirements without the need for hard coding, and delivers value at an affordable price, typically within six months.

Delivering superior performance, Catalog Management integrates easily with third party catalogs and existing CSP systems. Featuring a comprehensive set of capabilities, it is architected for the telecom market to be scalable, highly available, reliable and easy to maintain. Catalog Management is able to support any product, in any market, from any channel, to any network.

How can ConceptWave Help Improve Your Business Performance?

In a competitive environment, where speed to market is critical, close customer relationships are essential and product innovation is a key differentiator, ConceptWave Catalog Management provides an exceptional solution for CSPs to:

  • Build and manage products and offers as an enterprise product catalog
  • Integrate product lifecycle management with order entry and order fulfillment
  • Validate content before publishing, track changes and grandfather offers
  • Handle invalid content and failed catalog synchronization events through exception management
  • Support a full user interface with role-based security model to separate product ownership among business units and channels
  • Create extensive management, operational and decisional reports

To learn more:

Read a Case Study about ConceptWave